Mediation is a phase-oriented process of non-violent conflict resolution. A third, all-partial party supports the conflict parties to resolve their conflictual issues and provide a win-win-solution. By considering culture-specific knowledge and cultural competences, mediation is a tool that is universally applicable.

We offer mediation & conflict management

• in organisations
• in international contexts
• in intercultural teams

We offer the implementation of intercultural conflict management systems through

• Analysis of the existing conflict management system
• Taking steps to implement measures on management level
• Designing an intercultural conflict management system
• Designing internal trainings to implement conflict management skills and systems in the organisation

We offer trainings in mediation & conflict management

• in organisations
• developing managerial competences
• in international management structures
• training competences: Conflict- and diversity-management in business contexts
• through non-violent communication in international and intercultural contexts
• through non-violent communication in intercultural teams

We offer training and courses in mediation & conflict management

• Course: Mediation in schools (BM Standards)
• Course: Intercultural mediation in schools  (BM Standards)
• Course: Intercultural mediation (BM Standards)
• Training: Intercultural competence for mediators
• Training: Intercultural mediation for professionals in Higher Education institutions and schools
• Training: Intercultural mediation and conflict management in juridical professions and contexts